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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh Livingston

August 13, 2025

3  out of  5
rating by Josh Livingston
"Jaycee and Stacy are great and are extremely helpful. Debby sucks and is very difficult, I’ve not had any good experiences when dealing with her."
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Joanne M

August 11, 2025

5  out of  5
rating by Joanne M
"Jaycee Flaming was incredibly responsive, helpful and so quick in updating an old renter's policy and starting a new policy. She answered all of my questions and sent the certificate of insurance within an hour!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ryan Mang

August 7, 2025

5  out of  5
rating by Ryan Mang
"Kevin and his team are amazing to work with. Great to have an agency that is there to help verses throwing up road blocks."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Pierre Duncan

August 4, 2025

5  out of  5
rating by Pierre Duncan
"Was a customer for many years.. left for a short time to another insurance company. Realized in no time I had made a mistake. And returned back to state farm. And they made me feel right back at home.."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Carolyn Schmidt

July 31, 2025

5  out of  5
rating by Carolyn Schmidt
"I have had nothing but a great experience working with this group. I specifically work with Melanie and she is wonderful. From moving out into renting my first home and a second move into a new rental she was always so patient in answering my beginner level questions and explained things so clearly. All this was pretty new for me as far as understanding all the terms so I had no idea what I really needed to do as far as an umbrella policy, liability, renters, car, etc. I feel really secure about my plan and that I have access to my State Farm team if I have any questions. Super grateful for this team and feel taken care of here!"
We responded:
"We appreciate you, Carolyn! Our goal is always to make the insurance process smooth and stress-free, and we’re thrilled to hear we hit the mark. Thanks for choosing us!"
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Katlin Medlin

July 25, 2025

5  out of  5
rating by Katlin Medlin
"Jaycee was so kind and helpful with adding my new vehicle! It was a breeze! Also the Stacy who answers the phone is always so sweet and kind. It helps so much when you have friendly voices to walk you though stressful things!"
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
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Mourad S

July 25, 2025

5  out of  5
rating by Mourad S
"Jessica she was fantastic person I would recommend to all customers I would love to everyone will be act like Jessica on all departments where I should have business with"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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David Michael

July 24, 2025

5  out of  5
rating by David Michael
"Always on top of all my needs!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor"
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Kelle Boyer

July 24, 2025

5  out of  5
rating by Kelle Boyer
"Melanie was a huge help and answered all my questions!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Bill - Jen Loechler

June 25, 2025

5  out of  5
rating by Bill - Jen Loechler
"Bought a new car, called Srate Farm, Kevin Hale office and talked with Stacy. So nice, so professional in quickly taking our info to change auto insurance to our new car. Stacy really added an extra smile to my day !!! I did tell Stacy that State Farm representatives, not only in their office, but persons across the US, with State Farm, have always been very helpful to us."
We responded:
"Bill, thank you so much for your 5-star review! We are proud to serve you on your insurance and will continue to strive for this level of customer service!"
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Janene Hols

June 19, 2025

5  out of  5
rating by Janene Hols
"I had the pleasure of speaking with Stacey and she gave me all the information that I required at that time without hesitation. She is an asset to the office. I’ve been with Kevin Hale’s office since 2022 and State Farm since 1988. I wouldn’t change a thing. The staff is awesome."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Drakester

June 5, 2025

5  out of  5
rating by Drakester
"I have been with State Farm since 2003 using Ted Hale and then Kevin Hale as my agent. I have always received SUPERIOR SERVICE!!! Debbie, Melanie, Stacy and Jessica go above and beyond to ensure customers receive superior service!!! I highly recommend this team for all your insurance needs!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Yazmin Areli Flores

May 28, 2025

5  out of  5
rating by Yazmin Areli Flores
"So helpful and quick! Jaycee helped me so fast and got everything set up for me. Thank you."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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James Jennings

May 23, 2025

5  out of  5
rating by James Jennings
"Jessica was very informative and knowledgeable about homeowner and automotive insurance. Easy to work with."
We responded:
"Thank you for the 5-Star review! We are so glad you are pleased with our service. We hope to keep earning your business and trust!"
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Brittany Prothe

May 23, 2025

5  out of  5
rating by Brittany Prothe
"Had a great experience with Itzel in getting my coverage set up. Saving a bunch of money from my previous company."
We responded:
"Brittany, thank you so much for your 5 star review! We are proud to serve you on your insurance and will continue to strive for this level of customer service!"
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tracy butcher

May 22, 2025

5  out of  5
rating by tracy butcher
"I have to say my experience with this State Farm Agency was EXTREMELY SATISFACTORY! Melanie took time to effectively explain answers to all my questions in regards to my policy. I felt secure and much better after the breakdown of everything I asked for! Thank you so much Melanie for the experience!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Valerie Gramlich

May 15, 2025

5  out of  5
rating by Valerie Gramlich
"Always professional, always proficient and very friendly!"
We responded:
"Thank you for your 5-star review! We are so glad your insurance experience with State Farm has been great and we hope to continue providing you with excellent service!"
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Hannah Waltman

May 13, 2025

5  out of  5
rating by Hannah Waltman
"When I had to get a tow and paid out of pocket, I went in the next day and Melanie wrote a check to reimburse me right away. It was quick and painless and it is always a treat to catch up with everyone in the office!"
We responded:
"Thank you for your 5-star review! We are so glad your insurance experience with State Farm has been great and we hope to continue providing you with excellent service! "
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M J

May 9, 2025

5  out of  5
rating by M J
"Working with Kevin and Debra on our car accident was fantastic. Always there to answer questions and everything was done fast and easy. Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Yeswanth Pinninti

May 7, 2025

5  out of  5
rating by Yeswanth Pinninti
"I have started my car rental insurance with State insurance. Thank you Itzel for helping out."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mike Doss

May 6, 2025

5  out of  5
rating by Mike Doss
"Buying a new Tesla and State Farm handled the quote. I already had a older Jeep insured with them, but by the time they got through with the Tesla quote, they had given me the lowest Tesla quote by far (I shopped quite a bit) and lowered the existing premium on my Jeep as well. Staying with State Farm all the way!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lucien HALIBA

April 21, 2025

5  out of  5
rating by Lucien HALIBA
"I really appreciate your assistance. ITZEL assisted me for my insurance and she was really nice. Thank You guys"
We responded:
"Lucien, thank you so much for your 5 star review! We are proud to serve you on your insurance and will continue to strive for this level of customer service!"
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Michelle Delgado Galue

April 16, 2025

5  out of  5
rating by Michelle Delgado Galue
"Realmente estamos muy agradecidos y satisfechos con el servicio de State Farm, la chica que siempre nos atiende Itzel Garcia es muy amable y servicial, ha respondido todas mis dudas y ha resuelto todo lo que tenía pendiente. Muchas gracias!!!"
We responded:
"Michelle, thank you so much for your 5 star review! We are proud to serve you on your insurance and will continue to strive for this level of customer service!"
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Kayla Underwood

April 5, 2025

5  out of  5
rating by Kayla Underwood
"Phenomenal and Diligent service and best rates out there!! I highly recommend working with Melanie she's amazing at what she does. Thank you state farm"
We responded:
"Thank you for the 5-Star review! We are so glad you are please with our service and insurance rates. We hope to keep earning your business and trust!"
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Thomas Drake

April 2, 2025

5  out of  5
rating by Thomas Drake
"Really helpful and cheerful, caring staff!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"