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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Dejarnette

November 24, 2025

5  out of  5
rating by Joseph Dejarnette
"Could not be happier with the customer service I got from this office. So much, that it made me want to go to the office and meet Jessica in person. Thank you for your help in my transition to Kansas! And big thanks to Jessica of course!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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C. Duncan

November 20, 2025

5  out of  5
rating by C. Duncan
"Great customer service! Have always been friendly and helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jonathan Gilmore

November 14, 2025

5  out of  5
rating by Jonathan Gilmore
"Kevin and his staff are attentive and extremely responsive. My family couldn't be happier with their service... lifelong customers here!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Leang Lim

November 7, 2025

5  out of  5
rating by Leang Lim
"Jessica"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gabriel Valdez

November 7, 2025

5  out of  5
rating by Gabriel Valdez
"Jessica was great, she helped us find the best quotes and coverage. She was great at communicating and being patient."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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robert nickle

October 24, 2025

5  out of  5
rating by robert nickle
"I felt the need to leave a review. It’s not often that I am impressed by customer service lately. I am going through some big life changes and needed renters insurance while selling my home. For me, a lot of these changes have been challenging and has had some learning curves and set backs. I wanted to write a review for an incredible person that has helped me through this process. Jessica P with State Farm. From the very first phone call to present, she has continually made my experience trouble free. She made this process so streamlined that I was comfortable asking about also moving my car insurance and kids to State Farm auto Insurance as well. This is when her professionalism and knowledge of her company really started to shine. I was beyond impressed and felt like she completely made me her priority by how knew the answers to all my question's. I had a few minor hiccups with the drive safe beacons, set up and shipping and she walked me through it step by step. Going out of her way to make things easier for me. 5 stars across the board. When I buy my next property, State Farm will be my insurance provider. D Rafols Olathe"
We responded:
"We’re so happy to hear that you had a great experience! Your support means a lot to us, and we’re always here whenever you need us!"
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Bob Edwards

October 8, 2025

5  out of  5
rating by Bob Edwards
"Fast, efficient and accurate service. Did not waste any time getting my insurance set up and kept me up to date promptly on premium changes. Then I got a follow up phone call from Kevin to make sure everything was correct and to my liking. Highly recommend."
We responded:
"Thank you for the 5-Star review! We are so glad you are pleased with our service. We hope to keep earning your business and trust!"
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Dustin Dart

October 8, 2025

5  out of  5
rating by Dustin Dart
"Great service. Worked with Stacy to renew my renters insurance. Quick, easy and very friendly. Thanks Stacy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Anne Benditt

September 30, 2025

5  out of  5
rating by Anne Benditt
"Debbie and Melanie at this office are among the nicest and most efficient people I've had the pleasure of working with. We moved to Kansas about 7 years ago but Debbie has been helping me since about 2016 when I was living in another state and the house I'm now living in was rental property. At one point when Debbie had not received my premium check shortly before the due date she called me and took payment over the phone to ensure that I didn't lose coverage. State Farm has insured our houses and cars for as long as I can remember and I've never considered changing insurance companies."
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
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Hector Barajas

September 30, 2025

5  out of  5
rating by Hector Barajas
"Was referred to Kevin by a buddy after previous insurance increased prices. Kevin was able to save me a good amount per year across all policies."
We responded:
"We appreciate your business and review here at Kevin Hale State Farm!"
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Stephanie Ball

September 19, 2025

5  out of  5
rating by Stephanie Ball
"The team has been helpful and prompt whenever I've had a question or needed to make a change."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nancy Immenschuh

September 12, 2025

5  out of  5
rating by Nancy Immenschuh
"Stacy and the team at Kevin Hale State Farm have always been there to help us with our insurance needs. They take the time to answer in a timely manner and handle any issues we have, and they do it in friendly and courteous manner. We have used them for 30 years."
We responded:
"We appreciate your business and review here at Kevin Hale State Farm!"
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Jessica Askew

September 4, 2025

5  out of  5
rating by Jessica Askew
"Kevin and his team are fantastic! I usually work with Melanie, and she is truly a breath of fresh air. Her dedication to her customers shows in everything she does. She is always patient, kind, and genuinely helpful no matter the situation. You can tell she loves her work and cares deeply about the people she helps. I’m always grateful for her support and willingness to go above and beyond."
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
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Linda Werren

August 29, 2025

5  out of  5
rating by Linda Werren
"I always have a positive experience calling Kevin Hales office. All the office staff are awesome and very helpful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Josh Livingston

August 13, 2025

3  out of  5
rating by Josh Livingston
"Jaycee and Stacy are great and are extremely helpful. Debby sucks and is very difficult, I’ve not had any good experiences when dealing with her."
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Joanne M

August 11, 2025

5  out of  5
rating by Joanne M
"Jaycee Flaming was incredibly responsive, helpful and so quick in updating an old renter's policy and starting a new policy. She answered all of my questions and sent the certificate of insurance within an hour!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ryan Mang

August 7, 2025

5  out of  5
rating by Ryan Mang
"Kevin and his team are amazing to work with. Great to have an agency that is there to help verses throwing up road blocks."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Pierre Duncan

August 4, 2025

5  out of  5
rating by Pierre Duncan
"Was a customer for many years.. left for a short time to another insurance company. Realized in no time I had made a mistake. And returned back to state farm. And they made me feel right back at home.."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Carolyn Schmidt

July 31, 2025

5  out of  5
rating by Carolyn Schmidt
"I have had nothing but a great experience working with this group. I specifically work with Melanie and she is wonderful. From moving out into renting my first home and a second move into a new rental she was always so patient in answering my beginner level questions and explained things so clearly. All this was pretty new for me as far as understanding all the terms so I had no idea what I really needed to do as far as an umbrella policy, liability, renters, car, etc. I feel really secure about my plan and that I have access to my State Farm team if I have any questions. Super grateful for this team and feel taken care of here!"
We responded:
"We appreciate you, Carolyn! Our goal is always to make the insurance process smooth and stress-free, and we’re thrilled to hear we hit the mark. Thanks for choosing us!"
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Katlin Medlin

July 25, 2025

5  out of  5
rating by Katlin Medlin
"Jaycee was so kind and helpful with adding my new vehicle! It was a breeze! Also the Stacy who answers the phone is always so sweet and kind. It helps so much when you have friendly voices to walk you though stressful things!"
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
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Mourad S

July 25, 2025

5  out of  5
rating by Mourad S
"Jessica she was fantastic person I would recommend to all customers I would love to everyone will be act like Jessica on all departments where I should have business with"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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David Michael

July 24, 2025

5  out of  5
rating by David Michael
"Always on top of all my needs!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor"
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Kelle Boyer

July 24, 2025

5  out of  5
rating by Kelle Boyer
"Melanie was a huge help and answered all my questions!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Bill - Jen Loechler

June 25, 2025

5  out of  5
rating by Bill - Jen Loechler
"Bought a new car, called Srate Farm, Kevin Hale office and talked with Stacy. So nice, so professional in quickly taking our info to change auto insurance to our new car. Stacy really added an extra smile to my day !!! I did tell Stacy that State Farm representatives, not only in their office, but persons across the US, with State Farm, have always been very helpful to us."
We responded:
"Bill, thank you so much for your 5-star review! We are proud to serve you on your insurance and will continue to strive for this level of customer service!"
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Janene Hols

June 19, 2025

5  out of  5
rating by Janene Hols
"I had the pleasure of speaking with Stacey and she gave me all the information that I required at that time without hesitation. She is an asset to the office. I’ve been with Kevin Hale’s office since 2022 and State Farm since 1988. I wouldn’t change a thing. The staff is awesome."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"