State Farm® Insurance Agent Kevin J Hale
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
tracy butcher
January 10, 2025
5
out of
5
rating by tracy butcher
"I have to say my experience with this State Farm Agency was EXTREMELY SATISFACTORY! Jessica took the time to explain each and every aspect of the policy that I signed up for. I walked away from this experience more knowledgeable in the insurance I purchased, than I have ever with any other insurance company! Thank you so much Jessica for the experience!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Katie Jackson
December 18, 2024
4
out of
5
rating by Katie Jackson
"Itzel was great to work with. We went over the terms and recommendations together and she got me set up very quickly and easily. The only reason I didn’t rate 5/5 is because I’ve only just started working with them!"
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
Ryan Scheffler
December 17, 2024
5
out of
5
rating by Ryan Scheffler
"Stacey handled my issue immediately, resolving in minutes with dedication. Entire staff are so smart about my needs. They make my insurance the easiest piece of my business."
We responded:
"Ryan Thank you for the 5 Star review! We are always happy to hear our customers are happy with our customer service we appreciate your business here at Kevin Hale State Farm!"
Daniel Gonzalez
December 6, 2024
5
out of
5
rating by Daniel Gonzalez
"Itzel was fantastic! She helped me set up my account, and the whole process was quick and easy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Melissa Newton
November 18, 2024
5
out of
5
rating by Melissa Newton
"Fantastic office personnel, fantastic agent. I have been with this agent for several years and never had any issues."
We responded:
"Melissa we appreciate your review! Thank you for allowing us assist you with your insurance needs here at Kevin Hale State Farm."
Olena Fomichova
November 18, 2024
5
out of
5
rating by Olena Fomichova
"I would like to express gratitude to this insurance company!! Expecially Melanie who did an absolutely amazing job! Her service was fast, smart, and efficient. As a non-native English speaker, I was a bit concerned about communication, but Melanie understood me perfectly, even from halfway across the world. She was incredibly patient, clear, and kind throughout the entire process. It’s rare to feel like someone truly works for you, but that’s exactly what I experienced. Melanie went above and beyond to help me not only with my rental insurance but also with insuring my two cars—and even managed to secure discounts for all of them! I initially called just to inquire about rental insurance, but after seeing how quick, thorough, and thoughtful Melanie was, I decided to add my cars, and it was definitely worth it. What really impressed me was her patience and the clarity with which she explained everything, making a potentially stressful process completely stress-free. I felt supported every step of the way. Melanie is truly the best, and I’m beyond grateful for her exceptional service. Thank you for everything, Melanie! I can’t express how thankful I am for your help!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Addison Hudson
November 15, 2024
5
out of
5
rating by Addison Hudson
"Absolutely love the people in this office. They are ready and willing to answer any questions regarding your insurance policy and most importantly, THEY’RE KIND! This is exactly what you need when you’re reaching out to discuss any unfortunate events that may require a future claim. They made me feel comfortable during a difficult time!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Terri Simpson
November 6, 2024
5
out of
5
rating by Terri Simpson
"Itzel was great to work with, helped me add another vehicle to our policy she knew all the details I wanted from previous vehicle, made sure I received great coverage at a good price. Thank you"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and in specific with Itzel. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
David Bartels
November 5, 2024
5
out of
5
rating by David Bartels
"Very prompt and helpful in making policy updates, never had any issues working with the State Farm team here"
We responded:
"Thank you for reviewing us here at Kevin Hale State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Cyrus Johnson
November 4, 2024
5
out of
5
rating by Cyrus Johnson
"Worked with Jessica who was always available, gave me the price I was looking for and did a lot of work for me that as a policy holder didn’t know or needed help on. Amazing job!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Jessica; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Linda Ayari
October 31, 2024
5
out of
5
rating by Linda Ayari
"Melanie Sanchez she’s an amazing agent she was nice and very professional she really helped me and went with me through the whole process which is made it so easy for me 🥰 thanks Melanie you’re amazing I loved working with you ❤️❤️❤️"
We responded:
"Linda, we appreciate your kind words toward Melanie and the 5 Star Review! One of our processes we work hard toward here at Kevin Hale State Farm is to ensure we make the process of purchasing insurance as hassles as possible!"
Josh Melancon
October 30, 2024
5
out of
5
rating by Josh Melancon
"Jessica Posgai was very helpful and thorough with helping me with my quote!"
We responded:
"Josh we appreciate your 5 Star review! glad Jessica was able to help you with your insurance quote here at Kevin Hale State Farm."
Charles Tippie
October 30, 2024
5
out of
5
rating by Charles Tippie
"I have only had amazing customer service from the crew at Kevin Hale’s shop. Issues that I have usually created (insurance stuff…) are resolved in a flash with a smile. Today Stacy helped me resolve a policy issue with minimal effort on my part. This is the reason I have used Kevin Hale’s agency for many years and will continue to do so."
We responded:
"Charles thank you for the review! Its so nice to hear that what we strive for as an office is appreciated by our customers, Stacy is amazing at helping all of our customers we appreciate your business here at Kevin Hale State Farm."
Billy Horton
October 28, 2024
5
out of
5
rating by Billy Horton
"Mrs Garcia was very friendly and helpful in gettinging a quote for renters insurance."
We responded:
"Billy, we appreciate your 5-star review! Here at Kevin Hale State Farm, we strive to ensure we provide the best service possible, and Itzel is amazing at doing exactly that. Thank you for allowing us to protect you and your family with the correct coverages."
Audrey Ottem
October 25, 2024
5
out of
5
rating by Audrey Ottem
"The ladies at Kevin Hale Agency are very helpful and always so kind! Kindness and good customer service is hard to find anymore! Thank you!"
We responded:
"Audrey thank you for the review! Our office stives to ensure our customers are satisfied with our services and every single one of our girls do that glad that is how you feel! We appreciate your business here at Kevin Hale State Farm."
Jasmine Olmos
October 23, 2024
5
out of
5
rating by Jasmine Olmos
"I have had State Farm for years and I can't complain! Itzel just helped me recently and was very kind while explaining the new coverage I acquired!"
We responded:
"Jasmine thank you for the review! We appreciate your business here at Kevin Hale State Farm, Itzel is great at ensuring our customers are satisfied with there insurance needs. "
Danny Lovell
October 17, 2024
5
out of
5
rating by Danny Lovell
"I'll never enjoy being cold called to buy more insurance - but in this, perhaps singular, situation, I'm glad I was, and Itzel was as nice as she needed to be. They helped clarify to me how I wasn't currently covered under my family's homeowner insurance policy, and that I still needed renters to have my belongings covered. Overall, ended up saving me money on my existing auto insurance (with them), and overall, by adding on an Umbrella policy."
We responded:
"Danny thank you for the 5-star review, here at Kevin Hale State Farm we ensure our customers are properly covered so happy Itzel was able to assist you and ensure you are satisfied with your insurance and help save money!"
Nicholas Minick
September 30, 2024
5
out of
5
rating by Nicholas Minick
"Very easy to work with and they great care of me any time I need anything"
We responded:
"Nicholas thank you for your review! Glad we were able to help you with you insurance needs here at Kevin Hale State Farm. "
Kari Burkholder
September 27, 2024
5
out of
5
rating by Kari Burkholder
"Itzel was incredibly patient and informative and a joy to work with! I’m happy to be back with State Farm!"
We responded:
"Kari thank you for the 5 star review! We are excited your are back and we are thrilled to be servicing your family with the insurance needs here at Kevin Hale State Farm. "
Janet Jackson
September 26, 2024
5
out of
5
rating by Janet Jackson
"Very helpful and took care of my need right away. Very pleasant to work with also."
We responded:
"Janet thank you for the 5 Star review! We appreciate your business and your kind words as we strive to ensure all our customers are satisfied with our customer service here at Kevin Hale State Farm."
Scott Hunter
September 26, 2024
5
out of
5
rating by Scott Hunter
"Stacy is always professional and easy to talk to."
We responded:
"Scott we appreciate your 5 Star Review! Stacy is an amazing and super professional with you and all of our customers we appreciate your business here at Kevin Hale State Farm."
Anny C.
September 23, 2024
5
out of
5
rating by Anny C.
"Agent Jessica is so patient to answer me all the questions. And clearly to explain all the processes. She also do final confirmation just in case you miss any information. Strongly recommend to talk to Jessica if you need State Farm."
We responded:
"Anny thank you for the 5 star review! Jessica is so sweet and amazing with our customers we appreciate the recommendations here at Kevin Hale State Farm!!!"
David Kellar
September 20, 2024
5
out of
5
rating by David Kellar
"Left a message and Stacey called right back. Friendly and professional as always."
We responded:
"David thank you for review! Stacey is great at helping all of our customers here at Kevin Hale State Farm thank you for allowing us to help you with your insurance needs!"
Nicki Dubois
September 18, 2024
5
out of
5
rating by Nicki Dubois
"Who knew this could be so easy! I saved almost $1200 a year! Boom! Jessica is amazing!"
We responded:
"Nicki thank you for the 5 Star review! Saving is one thing we love to help with along with our customers service here at Kevin Hale State Farm glad Jessica was able to help you!"
20Kt-401 Saipavan
September 13, 2024
5
out of
5
rating by 20Kt-401 Saipavan
"Great customer service. itzel was patient with me."
We responded:
"Sai we appreciate your review! Itzel is great with our customers we appreciate your business here at Kaleb Hale State Farm!"