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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Benjamin Larsen

February 9, 2026

5  out of  5
rating by Benjamin Larsen
"I was with Kevin's office for years and left for a couple years and now I am back. Jessica was amazing and very thorough in my coverage. She saved me on my roof coverage. I love how I can call them directly and talk with a local person."
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Brittney Washington

February 3, 2026

5  out of  5
rating by Brittney Washington
"Kevin, Jessica and the whole team are awesome! This has been my insurance company for about 4 years now and I wouldn’t have it any other way the communication the professionalism is all top tier by far the best agents I have ever dealt with. Thanks to the whole team for always being a helping hand you guys are great"
We responded:
"Thank you for the 5-star review, Brittney! Here on State Farm Agent Kevin J Hale’s Team, we are proud to serve our community and appreciate your recognition. "
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Hilton Glynn

January 28, 2026

5  out of  5
rating by Hilton Glynn
"Wanted to show my appreciation for the outstanding professionalism that Melanie Sanchez exhibits every time I call upon her assistance. In today's world it's hard to find those that make the customer feel like a customer, Thanks Melanie for all that you do and keep up that friendly, outgoing and knowledgeable customer service."
We responded:
"We appreciate you, Hilton! Our goal is always to make the insurance process smooth and stress-free, and we’re thrilled to hear we hit the mark. Thanks for choosing us!"
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Jim Tyler

January 24, 2026

5  out of  5
rating by Jim Tyler
"We worked with Katie on switching to State Farm and she did a fantastic job of making the process simple and helping us secure some great rates!"
We responded:
"We appreciate your review, Jim. We are so happy that you had such a wonderful experience with State Farm Agent Kevin J Hale’s Team here in Olathe ! "
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Doug Hubler

January 21, 2026

5  out of  5
rating by Doug Hubler
"I've been a customer of Kevin's for over 20 years and know that I will always be taken care of. His staff is so helpful and responsive to any questions or concerns that I may have."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Julie Ward

January 9, 2026

5  out of  5
rating by Julie Ward
"This office is filled with kind people and I could not be happier with their responsiveness and overall thoroughness!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jennifer Carroll

January 7, 2026

5  out of  5
rating by Jennifer Carroll
"You can count on Kevin and his team to deliver accurate insurance policies—on time and at the right price! I highly recommend Kevin’s team, especially Jessica, for their outstanding service and attention to detail."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Drew Mies

January 5, 2026

5  out of  5
rating by Drew Mies
"Debbie has been wonderful to us. We have used State Farm for many years. Always goes above and beyond for our family. It's nice to know when you call there will be a resolution. Thank you for all you do!"
We responded:
"We appreciate your business and review here at Kevin Hale State Farm!"
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Mike

January 3, 2026

5  out of  5
rating by Mike
"I have been with Kevin and his Dad before him for over 25 years now. Kevin and his staff have always been extremely responsive and helpful with all my needs. Debra is great."
We responded:
" Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped! "
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Rick Marsh

January 2, 2026

5  out of  5
rating by Rick Marsh
"Always responsive and helpful. Pleasant to work with."
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
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Don Grant

January 2, 2026

5  out of  5
rating by Don Grant
"Excellent service and responsiveness."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Mike Burns

December 24, 2025

5  out of  5
rating by Mike Burns
"Very helpful and friendly. Easy to work with."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to "
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Steven Hechler

December 19, 2025

5  out of  5
rating by Steven Hechler
"The office always treats me like I'm the only client they have. Remembering my situation and following through right away as promised."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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rylee sanchez

December 17, 2025

5  out of  5
rating by rylee sanchez
"Melanie, Deb and Stacy are very lovely and professional. I have been doing business with Melanie since 2018 and never had an issue. She is a hardworker and works to please customers. All the lady’s at this State Farm are awesome and dedicated to their jobs. This is the State Farm to go go !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Austin Roeser

December 17, 2025

5  out of  5
rating by Austin Roeser
"I have worked with Kevin and his team for over a decade and every step of the way they've been professional, helpful, insightful, and most importantly there when you need them. I would highly recommend Kevin and State Farm Insurance to anyone looking for insurance in this chaotic expensive environment."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Scott Grier

December 17, 2025

5  out of  5
rating by Scott Grier
"Terrific agency!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Debbie Kuegler

December 15, 2025

5  out of  5
rating by Debbie Kuegler
"We have been clients with this agency for 30+ years. I recently needed to get a renter’s insurance policy for my mom. Katie was so easy to work with. She asked all the right questions and was able to provide a policy that is perfect for my mom’s needs."
We responded:
"We’re so happy to hear that you had a great experience! Your support means a lot to us, and we’re always here whenever you need us!"
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Natalee Merola

December 15, 2025

5  out of  5
rating by Natalee Merola
"Debbie is always super helpful and very timely with her emails!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mary Cecala

December 12, 2025

5  out of  5
rating by Mary Cecala
"Melanie is always easy to work with and help as we need it"
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
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Michelle

December 11, 2025

5  out of  5
rating by Michelle
"I recently needed insurance and was given the name of a specific agent at Kevin J. Hale State Farm…she walked me through all my options and helped me navigate the process. But what impressed me most was her genuine willingness to help me and once I decided on a policy that willingness was extended to -if I had any questions to please reach out so she could assist- in today’s culture we just don’t experience customer service like this!"
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
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Daphne Burgis

December 4, 2025

5  out of  5
rating by Daphne Burgis
"I had a great experience with Jessica! She helped me get my renters insurance set up and was so helpful in answering my questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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T'yana Renee

December 3, 2025

5  out of  5
rating by T'yana Renee
"I absolutely LOVE working with Melanie! She is quick with her email responses and gives all the information I need plus more! Melanie truly is "a good neighbor" - thank you so much"
We responded:
"Thank you for the review T'yana! Here at Kevin Hale State Farm we strive to provide exceptional customer service and Melanie is amazing at doing so glad you are well informed and we look forward to continuing to do business with."
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Joseph Dejarnette

November 24, 2025

5  out of  5
rating by Joseph Dejarnette
"Could not be happier with the customer service I got from this office. So much, that it made me want to go to the office and meet Jessica in person. Thank you for your help in my transition to Kansas! And big thanks to Jessica of course!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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C. Duncan

November 20, 2025

5  out of  5
rating by C. Duncan
"Great customer service! Have always been friendly and helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jonathan Gilmore

November 14, 2025

5  out of  5
rating by Jonathan Gilmore
"Kevin and his staff are attentive and extremely responsive. My family couldn't be happier with their service... lifelong customers here!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."