Kevin and his team are fantastic! I usually work with Melanie, and she is truly a breath of fresh air. Her dedication to her customers shows in everything she does. She is always patient, kind, and genuinely helpful no matter the situation. You can tell she loves her work and cares deeply about the people she helps. I’m always grateful for her support and willingness to go above and beyond.

I always have a positive experience calling Kevin Hales office. All the office staff are awesome and very helpful!

Jaycee and Stacy are great and are extremely helpful. Debby sucks and is very difficult, I’ve not had any good experiences when dealing with her.

Jaycee Flaming was incredibly responsive, helpful and so quick in updating an old renter's policy and starting a new policy. She answered all of my questions and sent the certificate of insurance within an hour!

Kevin and his team are amazing to work with. Great to have an agency that is there to help verses throwing up road blocks.